Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your plantable products, we make returns and refunds simple and hassle-free.
Return Window
30-Day Money Back Guarantee
You have 30 days from the date of delivery to return any item for a full refund, no questions asked.
Eligibility for Returns
Items must be:
- Unused and in original condition
- In original packaging
- With all accessories and documentation
- Returned within 30 days of delivery
How to Return
1
Contact Our Support
Email us at support@plantableeco.com with your order number
2
Get Return Authorization
We'll provide you with a return shipping label
3
Ship the Item
Pack securely and use the provided return label
4
Receive Refund
Once received and inspected, refund processed within 5-7 days
Non-Returnable Items
The following items cannot be returned:
- Items with signs of use or wear
- Customized or personalized products
- Seed packets that have been opened
- Items purchased during clearance sales (marked as final sale)
Refund Methods
Refunds will be issued to your original payment method:
- Credit/Debit Card: 3-5 business days
- PayPal: 2-3 business days
- Bank Transfer: 5-7 business days
Questions? Contact our support team at support@plantableeco.com or call us at +1 234 567 890